Privacy Policy

How we collect, use and protect your information.

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Last Updated:  29 May 2026

At SystemMaster (operated by Sunil Tiwari), accessible from systemmaster.in, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website and services, you agree to the practices described below.

1. Information We Collect

When you interact with our website or services, we may collect:

  • Contact information — name, designation, company name, GST, phone, email, address.
  • Website information — your company website URL (if provided).
  • Service preference — which service you are interested in.
  • Account information — username and password you choose during sign-up.
  • Usage data — basic technical info like browser type, device and IP address.

2. How We Use Your Information

  • Respond to your enquiry or demo request.
  • Set up, activate and support your account.
  • Provide the system / service you signed up for.
  • Send important updates about your account.
  • Improve our products and experience.

We do not sell, rent or share your personal information with third parties for marketing.

3. Data Storage & Security

Your data is stored on secure cloud servers. We use industry-standard practices to protect your information:

  • Encrypted connections (HTTPS) for all data transfer.
  • Role-based access — only authorised team members can view client data.
  • Regular backups so your data is safe.

4. Cookies & Analytics

Our website may use basic cookies and analytics tools. This data is anonymous and helps us improve. You can disable cookies in your browser settings.

5. Third-Party Services

Some of our systems integrate with trusted third-party services such as IndiaMART, Google, WhatsApp Business, Zoho and others. When you use these integrations, your data may be processed by those services according to their own privacy policies.

6. Your Rights

  • Request a copy of your personal data.
  • Ask us to correct or update your information.
  • Request data deletion (subject to legal obligations).
  • Opt out of non-essential communications.

Email us at Connect@systemmaster.in to exercise these rights.

7. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date will reflect changes. Significant changes will be communicated via email or notice on our website.

9. Contact Us